Reviews

*****
Empire Masonry & Chimney is rated 5.0 out of 5 stars, based on 99 reviews!
*****

Very happy with our experience! They are responsive, professional, thorough, and well-priced. We will definitely be repeat customers :)

*****

I am not a current customer but called for emergency service and they responded immediately. The problem was a botched baffle installation from a previous service provider that left my guest house full of billowing smoke - the previous service provider said they 'weren't sure when they could get out'.
Empire took care of the problem; good communication, professional; worked clean. Will be using them going forward.

*****

Exceptional customer service! The team really came through for us on a very cold day. Jonathan, Mike and Raul are true craftsmen, polite, informative and dedicated to providing the best! Thank you!!

*****

The companies responsiveness to calls and overall service provided was great. They were timely and professional. They even added a cap for free while we wait for the permanent replacement to come in.

I would highly recommend this company to anyone looking for a chimney restoration or general repair / cleaning.

Here are pictures of the job they did. Heat shield, new cap, new mortar.

Its with mentioning that I have light my fire dozens of times since the restoration and the difference in updraft now vs before is incredible.

*****

Raul, James, and Mike did a great job. They were very professional and did a nice job cleaning up after themselves.

*****

John and his team are amazing very courteous and professional thank you Empire for your great service

*****

Jonathan was wonderful to work with. He did a through review and turned an estimate around in minutes. Highly recommend Empire. Very professional.

*****

An amazing company, professional, on time and true to their word. The owner Jonathan is very trustworthy. Did cleaning and inspection one day and Mike and Josh came to add a new seal tight damper and smoke tote tite the fire box. Mike and Josh were great, explained everything they were going to do and showed me the before and after before they cleaned up and left. I highly recommend Empire Masonry and Chimney!!!

*****

After several estimates we with went John because right from the 1st meeting we felt comfortable with him,. This was the absolute best decision! They were on time , kept us informed all the times and when finished cleaned up completely. We would highly recommend, Mike, Josh Colby and John for any chimney or masonry repair!

*****

I was pleased at how personable and professional John and his workmen were. They got right to work and did an excellent job. Took pictures for me to see their work.
I will definitely contact him for any work i need done in the future.

*****

I was pleased at how personable and professional John and his workmen were. They got right to work and did an excellent job. Took pictures for me to see their work.
I will definitely contact him for any work i need done in the future.

*****

John and his team were professional, knowledgeable, and easy to work with. Already planning another masonry project with him and his team! I would absolutely recommend them to anyone needing chimney or masonry work. Thank you John, Josh and Anthony!

*****

I was told by another contractor my chimney needed to be rebuilt and quoted me big bucks to do it. I called up Empire after being referred by another client of theirs and was told that I didn't in fact need a full rebuild and they would be able to repoint, add a cap, and reflash for substantially less.

They crew showed up on time, was extremely pleasant and professional to deal with, and cleaned up when done.

It's been over a month now and we've been through a few heavy rains, not a single leak in my attic where they repaired the chimney.

I really value the honesty of the owner when he came out and evaluated the chimney, that is just something I've seen less and less of these days. I will hands down refer them to everyone that needs a solid, honest mason, as well as hire them again in a heartbeat. The integrity and character of the owner is unmatched.

*****

Mike and Josh were two of the most professional contractors Ive ever had the pleasure of hiring. Estimate performed quickly, service scheduled, and the work was done with the high quality promised and at the estimated price. I would hire them again in a heartbeat!

*****

Mike and company did a good job replacing crown, replacing mortar, installing liner and sealing. Courteous.

*****

My chimney was in rough shape all the way down to the flashing which was leaking when it rained. Mike and Josh did a great job. They came on Tuesday and broke it down sealed everything. Rained hard on Wednesday. No leaks. Came back Thursday and finished the job. Cleaned everything up. 2 young guys taking pride in their trade.

*****

Let me start by saying this company is amazing and I truly wont be using any other company besides Empire Masonry and Chimney. Jonathan, Jared and Josh all did an amazing job from start to finish. Jared and Josh came for the estimate and this is the only company that actually took the time to inspect every area that needed to be repaired. They even sent a camera up the chimney to confirm what my problem was. I received three different quotes and no other company did that. They were awesome to work with and very knowledgeable about their craft. The quality of work was outstanding and well worth every penny. Very respectful and the work that was done was top notch. Pricing was more than reasonable. I also needed some masonry work done on the front of my house and the price for everything was less expensive than having two different companies come in to take care of everything. Dont bother looking anywhere else.

*****

Great team and owner. Easy to communicate with and schedule. I used them for an inspection, cleaning, cap and masonry work (discovered as desperately needed on the inspection). Jonathan sent pictures after the inspections and showed exactly what was needed and was super thorough and honest. Will use again for a wood stove install and highly recommended.

*****

Absolutely love the job that was done on my sisters house and Im super picky. Work is done timely manner and staff is pleasant and respectful!! Would highly suggest!

*****

Couldnt ask for a better job. Very clean, Very professional. Ive been around construction for a while and John is a level above the rest.

*****

Ive hired this company to help me with a stressful project involving carpentry and new brickwork. I dealt with the owner John the entire time. Very on point. Excellent Workmanship is what was delivered when I hired this company. On price John was very fair with me, im sure I could of gotten someone else to take on the job for the same price but I highly doubt I would of been as happy as I am with the outcome of the work. No doubt John takes pride in putting in quality work. I will be hiring this company in the future and look forward to working with John.

*****

We've had a great experience with them. We needed some repair on the exterior veneer stone wall. They were very helpful by working around the weather and coming a day earlier than scheduled to ensure the job was completed on time. While I am no masonry expert, the work appears to have been very well done. Overall, they were great and and we would definitely hire them again in the future.

*****

Very professional great price high quality work would definitely use them again

*****

I am in the process of purchasing a home and the chimney was in question. I went online to Home Advisor looking specifically for chimney masonry companies. I was given 3 companies names that would contact me. The first company said my realtor should handle this inspection. Tje second call was from Jonathan at Empire Masonry. He asked what the situation was and said he would be in the area the next day if I wanted him to inspect the chimney. He met with my realtor and gave her an estimate of the repairs. He was very polite and knowlegable and I hope the current homeowner will use their services for the repair. I was very impressed with them.

*****

The Empire Masonry team was phenomenal. Very reasonably priced and very dependable. John is a really honest guy and a pleasure to do business with. The team did a great job on my brick foundation and chimney. I'll be recommending them to all my friends and neighbors.

*****

Professional, friendly, and willing to take as much time to respond to questions and provide explanations as is necessary to satisfy the customer. We were given a fair estimate, a specific time and date for the beginning/ completion of the project, and the timeframes were met exactly. The job involved a new chimney liner and resurfacing of the exposed chimney inside the house. It also included fixing the cap and flashing on the roof. I anticipated something different in the interior masonry work, but I did understand and accept the reason it couldn't be accomplished exactly according to the vision I had in my head. Overall, the work rates 5 stars.

*****

Jonathon and his colleague showed up on time as scheduled; both were highly professional and did a great job in fixing my fireplace. Thank you much

*****

Yesterday I had a very good experience with Empire. They arrived when they said they would and completed my big chimney job in less than 7 hours. They answered all my questions and did not treat me like I was clueless. I really appreciated that. They left the area, including my driveway, cleaner that it was when they started. Many thanks guys, I appreciate you very much! =0)

*****

Jonathan and his crew showed up on time as scheduled; they were highly professional and did a great job replacing my old chimney and installing a new wood stove. Thank you much

*****

great work showed up right on time and worked very quickly to remove the chimney. Would definitely recommend.

*****

Jonathan and his team were quick to respond and arrived when they said they would. Their work (a chimney sweep) was efficient, effective and reasonably priced; just what I was looking for.

*****

Awesome work they did. Very professional very good pricing and will use again. Highly recommend!

*****

Our project included demolition, removal and replacement of a 50+ year old high brick chimney on the roof that had badly deteriorated. Empire inspected the site & made reasonable and cost effective recommendations. I bid the job to 2 other contractors & decided to go with Empire because of their competitive price & overall competence. Jonathan & the crew are knowledgeable, professional and have good work ethics. Their work started and completed on time & I am very happy with the result.

*****

Jon really knows his masonry and delivers an excellent product at a fair price. Highly recommended!

*****

Very professional /efficient. Clean job site. Reasonably priced and answered my questions. Highly recommended. I had new chimney cap flashing waterproofing& new steel liner installedand they capped off a block chimney no longer used & didn't charge me anything over orig estimate

*****

Very professional, honest, and timely services. I would highly recommend.

*****

I would recommend Jonathan & Team to all of my friends and family members!!

Thank you for your services.

Empire Masonry & Chimney ROCKS!!!!!

*****

These guys showed up on a Sunday,relined our smoke chamber,pointed up the out side and left things cleaner than when they started.hreat work,great price and just honest hard working young men!
And we can now use our fireplace for the first time Im years!

*****

A wind storm knocked the chimney off the top of my roof. My house was built in the 1930s and the bricks had to be special ordered and custom made. They were a unique color and design. Jonathan matched the bricks and the custom design work exactly. They just finished the job and I couldnt be happier. Perfect match! Great Job gentlemen! The masons from the 1930s would be proud. Jonathan and team did an outstanding job!

*****

Jonathan and his crew were amazing... Very professional, accommodating and friendly! We hadnt used our fireplace since we moved in 5 years ago until now... loving it!

*****

The owner and crew were courteous and knowledgeable. They went above and beyond our expectations. We were happy to find local professionals. Thank you for the diligence Empire Masonry and Chimney!

*****

Very pleased with work done by Jonathan and his crew. Had to bring down half of a very large chimney. Did a great job matching up color to lower portion. Spacing matches on all sides and the cap has a nice over hang to keep water away from brick. Like the warranty and the waterproofing. I have received a number of compliments on the work. They were punctual and very easy to approach. I have recommended Empire to someone else who was impressed with the work.

*****

Johnathan and his crew are the best. Worked fast and the quality of workmanship is unsurpassable. I was concerned with the rebuilt chimney top standing out but they were able to match the exact brick and tint the mortar to resemble the aged portions - the result is fantastic. Cannot say enough good - huge job done in 2 days. Always accessible (which for a mason is saying something - especially a great mason) and always responsive. Thanks guys! You'll be our "go-to" from here.

*****

Had a really great experience working with Empire Masonry. They were prompt in their timing and scheduling, professional and friendly on the job site and an overall pleasure to work with. They kindly cleaned up after completing work. They also took the time to explain what they were doing and worked with us to get everything we needed for our chimney repair. Big thank you to Jonathan, Joe and Mike! Would highly recommend working with Empire Masonry!

*****

Highly recommend! Great experience from start to finish. Professional, personable and honest staff. If you want your project done right this is the company to call.

*****

They did a great job on the removal and replacement of our large chimney. They showed up when we were scheduled and the crew was very good to work with.

*****

I had Empire come out to do repairs to my chimney and a brick retaining wall. They were great, would recommend to anyone. They got the work done quickly, and did an awesome job with the clean-up was great!!

*****

Had a great experience with this company very friendly very reasonable pricing and very good worth ethic skills.

*****

Great craftsmanship, professional, punctual and personable. Explained process in detail. Provided before and after pictures. Did an exemplary job on 150 year old historic home.
Trustworthy, honest and respectful.. rare and valuable qualities.

*****

Mike and Matt did a great job. Very friendly and informative.

*****

Jonathan was very responsive. He explained what needed to be done and was able to do the job within a week of quoting it. Good work, good price.

*****

Absolutely the best company around. We needed to have our chimney extended and have a spark guard installed. Workers were on time, polite, neat. Cleaned up the area when done. Do not hesitate to call them, you will be a very happy customer!!!

*****

Installed a custom chimney cap and water sealed brick on my chimney which corrected a year long problem of the chimney leaking into my living room ceiling. Cap fabrication took exactly the amount of time quoted and installation occurred immediately after. Crew showed up on time and was friendly and pleasant to work with.

*****

Great company. Very prompt, professional and knowledgeable staff. Highly recommended them for chimney service!!

*****

WOW! I've owned my home for almost 35 years, and my chimney and concrete porch ALWAYS leaked through to the basement, and my furnace room. 30 years of quick fixes- 3 masons and 3 rusted furnaces later, I found Jonathan. Though I couldn't get on the schedule as soon as I'd like, I took that as a good sign- he was in demand! Overall, he was prompt, fair, professional and thoroughly explained what needed to be done to really get it right beforehand. I was in the hands of an expert - It was a big job- they repaired, pointed and sealed the double chimney in the front, stainless steel lined them both, restored my fireplace, replaced my PIA broken damper (Fixed twice before) with a spiffy new top one, (no more bats and birds flying down!), replaced my ash dump, built me a super custom cap, ground out the cracks in the porch and sealed it up nicely before painting it, and then cleaned and capped a third chimney in the back. 2 weeks later I discovered a drip downstairs that was lingering during a hard rainstorm and they came right back and killed it (over-killed it, to be sure) with a smile and a wave. They know their business, and their customer service is the best I've encountered in some time, especially given how difficult it is lately to get anyone on the phone, let alone get on the schedule. He always answers. I recommend them wholeheartedly!

*****

These guys were everything advertised and then some. They were on time. They were very friendly. Cleaned up absolutely everything. Can't get anymore professional then they were. Answered any questions we had, lengthy thorough answers. We will need more work done in the near future and won't bother to compare the competition. There is none....Thanks again!

*****

Im very pleased with the work Empire did to repair a leak in my chimney. Everyone was friendly and professional. I will definitely call them again if I need work on my chimney in the future.

*****

Empire Masonry & Chimney are top-notch professionals. Not only are they extremely friendly and easy to work with, but theyre quick and considerate. Our chimney was destroyed after a tree fell on our home, and Jonathan and his team came out immediately to assess the damage. The very next day, we had a brand new chimney with a stainless steel liner.

A great team, great service, and a great experience!

*****

I call Jonathan every year to clean my chimney because I know they will go above and beyond. He will be installing a new liner and stove along with moving my existing stove to my music room also. I've used many chimney sweep companies in the pass and no one does the job as well as Empire Masonary & Chimney.

*****

Empire Masonry & Chimney was recommended by a neighbor for their work. Our 60 year old brick chimney needed repairs and Mike and Matt gave us a written estimate and completed the work in a 2 day job, requiring scaffolding. Repairs included replacing 20 damaged brick, a new concrete crown, grinding & mortar in damaged joints, sealant to existing flashing, and silicone to channels along house. Both men were hard workers and did an excellent job. They took pictures and explained all work performed. We were very happy with the job and cleanup, especially the way the new brick and mortar matched the old.

*****

Jonathan, the owner of Empire Masonry and Chimney, is remarkable. On New Years Eve, our pellet stove went out! I was frantic and COLD! Home Advisor introduced me to Empire Masonry and Chimney. I called with little hope. Jonathan called me back immediately!!!! That was on New Years Eve!!!! He came to the house, and there was little chance of saving the old stove. Jonathan had a NEW Harman Stove installed by Monday Afternoon. I am a customer forever and so should you!!! You will not find a more knowledgeable, polite, and dependable company. Empire cares, and I give them 5 stars.

*****

Professional, knowledgeable and courteous. Did a great job and they will be back in the spring to do more work for me.

*****

Excellent craftsmanship. Very through, left the job site neat and clean. Wonderful to do business with, I wouldn't hesitate to work with them again!

*****

Couldn't be happier. Excellent communication. Fair price. Work came out great.

*****

Jonathon and his crew were on time, responsive to our scheduling needs, did an excellent job at a fair price, and cleaned up after themselves. Highly recommended.

*****

Couldn't be happier. Excellent communication. Fair price. Work came out great.

*****

Excellent craftsmanship. Very through, left the job site neat and clean. Wonderful to do business with, I wouldn't hesitate to work with them again!

*****

Professional, knowledgeable and courteous. Did a great job and they will be back in the spring to do more work for me.

*****

Professional, friendly and knowledgeable! Says it all. Wouldn't call anyone else and having them back in spring for more work.

*****

Absolutely professional and courteous service. I am so happy with with empires quick service as my pellet stove needed replacing on the very coldest week of the year. The owner gave me options and answered all my questions he had my stove installed within a day of my call. I couldn’t be happier with this company and highly recommend them. Ellen b

*****

Jonathan, the owner of Empire Masonry and Chimney, is remarkable. On New Year’s Eve, our pellet stove went out! I was frantic and COLD! Home Advisor introduced me to Empire Masonry and Chimney. I called with little hope. Jonathan called me back immediately!!!! That was on New Year’s Eve!!!! He came to the house, and there was little chance of saving the old stove. Jonathan had a NEW Harman Stove installed by Monday Afternoon. I am a customer forever and so should you!!! You will not find a more knowledgeable, polite, and dependable company. Empire cares, and I give them 5 stars.

*****

Jonathan, the owner of Empire Masonry and Chimney, is remarkable. On New Year’s Eve, our pellet stove went out! I was frantic and COLD! Home Advisor introduced me to Empire Masonry and Chimney. I called with little hope. Jonathan called me back immediately!!!! That was on New Year’s Eve!!!! He came to the house, and there was little chance of saving the old stove. Jonathan had a NEW Harman Stove installed by Monday Afternoon. I am a customer forever and so should you!!! You will not find a more knowledgeable, polite, and dependable company. Empire cares, and I give them 5 stars.

*****

Absolutely the best company around. We needed to have our chimney extended and have a spark guard installed. Workers were on time, polite, neat. Cleaned up the area when done. Do not hesitate to call them, you will be a very happy customer!!!

*****

Great craftsmanship, professional, punctual and personable. Explained process in detail. Provided before and after pictures. Did an exemplary job on 150 year old historic home.
Trustworthy, honest and respectful.. rare and valuable qualities.

*****

These guys were everything advertised and then some. They were on time. They were very friendly. Cleaned up absolutely everything. Can't get anymore professional then they were. Answered any questions we had, lengthy thorough answers. We will need more work done in the near future and won't bother to compare the competition. There is none....Thanks again!

*****

Empire Masonry & Chimney was recommended by a neighbor for their work. Our 60 year old brick chimney needed repairs and Mike and Matt gave us a written estimate and completed the work in a 2 day job, requiring scaffolding. Repairs included replacing 20 damaged brick, a new concrete crown, grinding & mortar in damaged joints, sealant to existing flashing, and silicone to channels along house. Both men were hard workers and did an excellent job. They took pictures and explained all work performed. We were very happy with the job and cleanup, especially the way the new brick and mortar matched the old.

*****

Empire Masonry & Chimney are top-notch professionals. Not only are they extremely friendly and easy to work with, but they’re quick and considerate. Our chimney was destroyed after a tree fell on our home, and Jonathan and his team came out immediately to assess the damage. The very next day, we had a brand new chimney with a stainless steel liner.

A great team, great service, and a great experience!

*****

We’ve had squirrels evicted from our chimney, our chimney repaired, a new cap put on our chimney, our chimney cleaned, and a new fireplace insert installed by these folks. They are wonderful! They are prompt, courteous, neat, and they do fantastic work! We will use them for any future projects, and highly recommend them!

*****

11/13/20 Had our chimney repointed, bricks replaced and the whole chimney sealed. Great job. Attention to detail. Very easy to work with and a fair price. Would definately have them out again but I probably won't need them for years due to the quality of work!

*****

11/11/20 - An overall great experience working with Jon and his team. Kept us engaged through every step in the process. Job completed on schedule, fair price, quality workmanship and no mess. Highly recommended for relining and fireplace repair.

*****

6/24/2020 Guys did an amazing job. I had an emergency and they acted fast! Very kind employees aswell. I’d give them 6 starts if I could.

*****

Really great experience working with Empire Masonry! They were prompt in their timing, professional, and very friendly. They also took the time to explain the work they were doing, and worked with us to get exactly what we needed. Would highly recommend Empire Masonry to anyone in need of service to their chimney! Big thank you to Jonathan, Joe and Mike!

*****

Top notch pointing job on the bricks

*****

Great guys! Great work! They did a top notch job installing my wood burning insert and the price was very fair. I would definitely hire them again!

*****

Great company. They showed up on time, and the work was fantastic!! We have had several fires already! I would highly recommend them!

*****

Maybe it's not possible to evaluate the durability of the work a couple of weeks after completion, but the crew was courteous, squeezed my project in before the impending end of the season; explained the job well to a chimney neophyte; was competitively priced, and didn't leave a mess. Can certainly recommend them without hesitation.

*****

Great job. Great price. Professional. Need a chimney guy, hire Empire!

*****

Yesterday I had a very good experience with Empire. They arrived when they said they would and completed my big chimney job in less than 7 hours. They answered all my questions and did not treat me like I was clueless. I really appreciated that. They left the area, including my driveway, cleaner that it was when they started. Many thanks guys, I appreciate you very much! =0)

*****

Jonathon and his colleague showed up on time as scheduled; both were highly professional and did a great job in fixing my fireplace. Thank you much

*****

I love my new chimney. They are timely and professional and fair priced. They work well as a team and did an awesome job. Would totally recommend them to anyone who needs work done. Thanks for my wonderful new chimney.

*****

Professional, friendly, and willing to take as much time to respond to questions and provide explanations as is necessary to satisfy the customer. We were given a fair estimate, a specific time and date for the beginning/ completion of the project, and the timeframes were met exactly. The job involved a new chimney liner and resurfacing of the exposed chimney inside the house. It also included fixing the cap and flashing on the roof. I anticipated something different in the interior masonry work, but I did understand and accept the reason it couldn't be accomplished exactly according to the vision I had in my head. Overall, the work rates 5 stars.

*****

Empire Masonry & Chimney rebuilt the top of our chimney, replaced the chimney cap and repainted the entire chimney. Jonathan was very knowledgeable and responsive, very easy to work with. He and his team did a great job and we highly recommend them.

*****

The Empire Masonry team was phenomenal. Very reasonably priced and very dependable. John is a really honest guy and a pleasure to do business with. The team did a great job on my brick foundation and chimney. I'll be recommending them to all my friends and neighbors.

*****

I am in the process of purchasing a home and the chimney was in question. I went online to Home Advisor looking specifically for chimney masonry companies. I was given 3 companies names that would contact me. The first company said my realtor should handle this inspection. Tje second call was from Jonathan at Empire Masonry. He asked what the situation was and said he would be in the area the next day if I wanted him to inspect the chimney. He met with my realtor and gave her an estimate of the repairs. He was very polite and knowlegable and I hope the current homeowner will use their services for the repair. I was very impressed with them.

*****

Very professional great price high quality work would definitely use them again

*****

We've had a great experience with them. We needed some repair on the exterior veneer stone wall. They were very helpful by working around the weather and coming a day earlier than scheduled to ensure the job was completed on time. While I am no masonry expert, the work appears to have been very well done. Overall, they were great and and we would definitely hire them again in the future.

*****

I’ve hired this company to help me with a stressful project involving carpentry and new brickwork. I dealt with the owner John the entire time. Very on point. Excellent Workmanship is what was delivered when I hired this company. On price John was very fair with me, i’m sure I could of gotten someone else to take on the job for the same price but I highly doubt I would of been as happy as I am with the outcome of the work. No doubt John takes pride in putting in quality work. I will be hiring this company in the future and look forward to working with John.

*****

Couldn’t ask for a better job. Very clean, Very professional. I’ve been around construction for a while and John is a level above the rest.

*****

Absolutely love the job that was done on my sisters house and I’m super picky. Work is done timely manner and staff is pleasant and respectful!! Would highly suggest!

Star Rating: